Visitor Guide

At Grove Hill Memorial Hospital, we value family-centered care and the dignity of the individual. To that end, we believe that visits from family members and friends play an important role in the healing process. We also believe that rest is important and that all patients deserve a quiet and private recovery period. Designated visiting hours and policies provide an effective mechanism to support these goals.

Getting Ready for Your Visit

In order for us to provide the best care for you, it is important that you bring the following items to your visit:

– Photo ID
– A list of your current medications
– Insurance information and card
– Information about what treatments and medications have been tried in the past
– Medical records from prior visits that you think may be helpful
– New Patients: download a patient registration below

Our Medical Records department is available Monday to Thursday from 7:30 am until 4 pm and on Friday from 7:30 am to 2 pm. You can call them at (251) 275-4040, fax them at (251) 275-4289, or email them at dsims@gh-health.org or awoods@gh-health.org.

Patient Privacy Notice

Patient Visitation

Patient visitation will be limited to two (2) people at any one time except under circumstances when more visitors are deemed necessary for the patient’s welfare.

Children under the age of 12 are not permitted on the inpatient units. It is inappropriate for infants and children to be in a surgical patient’s room. If an adult visitor must bring a child with them to the hospital then another adult should stay with the child in the lobby during the visit.

During the first few days following a surgical procedure, patients are more susceptible to infection. Visitors who have experienced a fever, cough, runny nose, sore throat, skin rash, vomiting or diarrhea within the past 48 hours should refrain from visitation in any area of the hospital. Once you have been symptom-free for 48 hours, you are welcome to visit and check on your family member or friend.

Regular Visiting Hours

9:00am-9:00pm, daily. Southern Oak’s visiting hours are: 8:00am-6:30pm, daily.

Due to safety and security reasons, all patients should ring the doorbell at the main entrance for entry into the hospital. Visitors that disturb patients, staff, or other visitors will be asked to leave or will be escorted from the premises.

No Smoking

No Smoking or Vaping will be allowed anywhere in the facility. Smoking and Vaping outside the facility is permitted in designated areas. Smoking and Vaping is not allowed at any of our facility’s entrances or exits.

Free WiFi

At Grove Hill Memorial Hospital, we are pleased to provide our patients and visitors with complimentary wireless internet access. Feel free to use your mobile devices while visiting. However, we do ask that you use your devices courteously by maintaining a low volume while listening to media and while speaking to others on your cellular devices. Please refrain from using your mobile devices in areas where they are prohibited.